The Many Benefits of Using Titan Hosted Applications Services

Cost Savings:

Typically for a business to have a functional server that can handle the business needs, anywhere from $5000 to $20,000. In addition you will also need to purchase the various network components to enable the server to function, locate it in an air-conditioned environment, provide back-up battery support, redundant internet lines, etc, not to mention qualified support to keep the server functioning. And we haven’t even considered the costs of installing a back-up server in case the first one fails.

The Titan ‘Virtual Server’ is actually a server farm, there are over Sun 20 servers stacked to provide multiple redundancy, storage options, processing power, all managed by state of the art Cisco Networks hardware. In addition to this hardware is the support – as it is owned by Titan we ensure that our systems engineers and technicians are working around the clock to ensure the server is always running. As a Titan owned asset it is continually being upgraded, maintained, and supported by members of our highly qualified team. If the server was owned by you, you would be directly responsible to make all these network upgrades.

In addition to cost savings of hardware, which reduce your business capital costs, you’ll also save with the amount of software a business needs to purchase. Why buy a program you only need a few months a year? Just rent it from Titan for the duration needed!

Productivity: Using our hosted applications will allow you to connect within your business like never before. Imagine, your office in Mission needs to share files with the Vancouver location, how is this achieved? You can either emailed the files back and forth or set up expensive virtual private networks between the 2 offices – well now you can have ALL of your remote locations accessing a single file server. Information is exchanged seamlessly and without effort between your various teams, and will allow for levels of business planning and management previously unreachable.

Security: A password system protects all users and the level of data an individual is able to access. For e.g. accounting will not be able to access HR files, and vice versa. Titan uses sophisticated encryption methods

Remote Workers: With a social change in the way people go to work it has become of more importance for a business owner to consider remote worker options. Titan’s Hosted Exchange Service allows for all of your remote workers to be able to access their files and programs – they can be offsite locally or even overseas!

Resource Management: With the ability to control what programs and applications available to all of our clients, it is a matter of ease to add or modify new users to your network. Do you need to set up a temporary account? Is someone leaving the firm and needs help to close their account?   Titan will help to manage your resources.

In addition to the people management aspect, Titan is also on hand to ensure that you will never run out of resources to maintain and operate your network. At the switch of a button new resources can be instantly added or removed to meet your constantly changing business needs.

 

‘What If’ Scenarios

(Q) Are my company and personal files backed up?

(A) All files at our data center are backed up routinely to avoid data loss in case of a network failure.

(Q) What happens if the virtual server machine I use breakdown?

(A) You may notice a few seconds of delay as the server seamlessly switches over to the next server in our ‘server farm’ – this is why we have over 20 machines to protect your business!

(Q) How long must I wait if I use up my storage quota to get additional storage?

(A) Your wait is as long as it takes to pick up the phone to call us! Within minutes we can add additional storage, and it is usable right away.

(Q) What if my internet connection stops working?

(A) No one plans to fail, they fail to plan – and the same is true for your business infrastructure. There are many alternative solutions we can provide to mitigate the effects of network, internet, power outages, etc.

(Q) I have really poor internet in my area, how will this affect the Titan Hosted Applications Services?

(A) The Titan PORTHOG^TM could provide you with a viable and cost effective solution to this problem. Using innovative traffic shaping procedures, and strict QoS protocols, the Titan PORTHOG^TM is able to compensate for poor internet connections. Also as providers if internet services, Titan is also able to recommend alternate internet connections to alleviate the situation.

Titan Hosted Applications Services

All hosted applications services are customized to meet with your business needs. Pricing is paid per seat, i.e. network user, and there may be additional charges for storage.